I have changed my name since I was studying. Which name will be shown in the Diploma registry?
Answer: The Diploma registry collects your name from the National registry (Folkeregisteret). The Diploma registry will therefore show the name registered in the National Registry. If you are not registered in the National Registry, your name will be collected from the study institution where you are studying/studied.
The name of the institution where I have studied is incorrect. Why?
Answer: Multiple educational institutions have changed their name or merged with other institutions over the years. Results in the Diploma registry will normally be shown under today's name of the educational institutions. Results achieve at educational institutions, that have changed their name or merged with other institutions after 2010, will be marked with the name the institution had at the time when you achieve your results.
Please go to the Ministry of Education and Research's list over the latest mergers among educational institutions for more information.
The Diploma registry says that "The data could not be retrieved". What does this mean?
Answer: Most likely some work is being done on the database of the current educational institution. Please try again in a couple of hours.
My data in the Diploma registry are inconclusive/incorrect. What do I do?
Answer: Please contact the educational institution where you achieved the results.
I am applying for a job through an HR-system, but I am not given the option to transfer results from the Diploma registry. Why not?
Answer: All providers of HR-systems have the opportunity to connect their service with the Diploma registry, but this demands some work and technical adjustments. Not all providers of HR-systems have had the opportunity to carry out the necessary development for this to be possible.
What does it mean that the PDF has been digitally signed?
Answer: All PDFs in the Diploma registry have been digitally signed. This means that any attempt to change the PDF will invalidate the digital signature immediately. To check if the signing is intact, we recommend you use Adobe Acrobat Reader. A ribbon with information about the signature will be displayed at the top of the screen. Note that the document is only valid in its original electronic form, as it appears in the Diploma registry, together with the accompanying electronic signature.
After I shared my results, I have achieved new results. Will the recipient automatically receive these?
Answer: No, a recipient will only get the results you chose to share with him/her. If you would like the recipient to access the new results, please send him/her a new link.
I cannot not find my results in the Diploma Registry. Can I upload them?
Answer: No, the Diploma Registry is not a database in which users can add their own results. The Diploma Registry is a portal that allows you to retrieve your educational results directly from Norwegian universities and colleges.
Only results that are available digitally in the database of a Norwegian educational institution can be retrieved via the Diploma Registry. Here you can find a complete list of institutions.
Will my results from abroad be displayed in the Diploma Registry?
Answer: The Diploma Registry can only display what is digitally stored at the educational institutions that are connected to the Diploma Registry. As of today, that comprises Norwegian colleges and universities. If you have been on a foreign exchange or otherwise taken courses outside Norway, these will only be displayed in the Diploma Registry if they are part of a degree at one of the institutions that submit results to the Diploma Registry. Note that the courses/results are only displayed if the degree is completed.
Why does the grade distribution not show the same as in Studentweb?
Answer: The grade distribution in Studentweb shows a grade distribution for the exam you took the year you took it, while the Diploma Registry shows the grade distribution for all exams taken in the last 5 years.
If you click on the small 1 number that is placed next to the heading "Grade distribution A-E", you will find the explanation of what the statistics in the Diploma Registry are based on. This is the same as for transcripts and diplomas.
The Diploma Registry follows the recommendations from the University and College Council (UHR) for the presentation of grade distribution, ie that it should be shown for the last five years. You can read about UHR's assessment in this document (only in Norwegian).
Why can't I find my diploma in the Diploma Registry?
Answer: You will probably not find your actual diploma in the Diploma Registry, but you will find all your educational results in one place. If you need a digitally signed PDF with your results, you can do the following:
- log in via www.vitnemalsportalen.no
- press "my results"
- Choose which results you want to share
- press "Next"
- confirm the selection by pressing “Next”
- Enter your own email address
- Select how long the link leading to the results will be valid
- select the language in which the results are to be shared
- press "Next"
- open the e-mail from ikkesvar@vitnemalsportalen.no, click on the link, and enter the code
- Scroll to the bottom of the page and click on the link "Signed document with selected results (PDF)"
NB! From the spring of 2021, it will be possible for most Norwegian educational institutions to issue digitally signed diplomas to graduating students, and these will be available for download from the Diploma Registry. In the coming years, this will apply to more and more people, but not candidates who have previously received a paper diploma.
